/* =========================================================================
   Tickets – Look & Feel wie futao_strategy (Design-Tokens auf Bootstrap 5.3)
   ========================================================================= */

:root {
    --ft-primary: #0b5cad;
    --ft-primary-hover: #094c90;
    --ft-primary-soft: #e7f0fb;
    --ft-nav-bg: #0f2742;
    --ft-nav-bg-2: #143457;
    --ft-page-bg: #f4f6fa;
    --ft-surface: #ffffff;
    --ft-border: #e3e7ee;
    --ft-text: #1f2937;
    --ft-muted: #6b7280;
    --ft-radius: 0.6rem;
    --ft-radius-sm: 0.4rem;
    --ft-shadow-sm: 0 1px 2px rgba(16, 24, 40, 0.06);
    --ft-shadow: 0 1px 3px rgba(16, 24, 40, 0.08), 0 4px 12px rgba(16, 24, 40, 0.05);
    --ft-shadow-lg: 0 12px 32px rgba(16, 24, 40, 0.18);
    --ft-transition: 150ms ease;

    --bs-body-font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    --bs-body-font-size: 0.925rem;
    --bs-body-color: var(--ft-text);
    --bs-primary: var(--ft-primary);
    --bs-primary-rgb: 11, 92, 173;
    --bs-link-color: var(--ft-primary);
    --bs-link-color-rgb: 11, 92, 173;
    --bs-link-hover-color: var(--ft-primary-hover);
    --bs-link-hover-color-rgb: 9, 76, 144;
    --bs-border-color: var(--ft-border);
    --bs-border-radius: var(--ft-radius-sm);
    --bs-border-radius-lg: var(--ft-radius);
    --bs-secondary-color: var(--ft-muted);
    --bs-focus-ring-color: rgba(11, 92, 173, 0.25);
}

body {
    background-color: var(--ft-page-bg);
    color: var(--ft-text);
    -webkit-font-smoothing: antialiased;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

h1, h2, h3, h4, h5, h6 {
    font-weight: 600;
    letter-spacing: -0.01em;
    color: #111827;
}

h1 { font-size: 1.6rem; margin-bottom: 1rem; }

hr {
    border-color: var(--ft-border);
    opacity: 1;
}

.btn-primary {
    --bs-btn-bg: var(--ft-primary);
    --bs-btn-border-color: var(--ft-primary);
    --bs-btn-hover-bg: var(--ft-primary-hover);
    --bs-btn-hover-border-color: var(--ft-primary-hover);
    --bs-btn-active-bg: var(--ft-primary-hover);
}

.btn-outline-primary {
    --bs-btn-color: var(--ft-primary);
    --bs-btn-border-color: var(--ft-primary);
    --bs-btn-hover-bg: var(--ft-primary);
    --bs-btn-hover-border-color: var(--ft-primary);
}

.nav-pills {
    --bs-nav-pills-link-active-bg: var(--ft-primary);
}

/* ---------- Top navigation ---------- */

.navbar:not(.navbar-light) {
    background: linear-gradient(90deg, var(--ft-nav-bg) 0%, var(--ft-nav-bg-2) 100%);
    font-size: 0.9rem;
    color: white;
    padding: 0.45rem 0.5rem;
    box-shadow: 0 1px 0 rgba(255, 255, 255, 0.04), 0 2px 8px rgba(15, 39, 66, 0.25);
    position: sticky;
    top: 0;
    z-index: 1030;
}

.navbar a {
    text-decoration: none;
    color: inherit;
}

.navbar-brand {
    font-size: 1.1rem;
    font-weight: 700;
    letter-spacing: 0.06em;
}

.navbar:not(.navbar-light) .navbar-brand {
    color: white;
    display: inline-flex;
    align-items: center;
    gap: 0.55rem;
}

.brand-mark {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 1.9rem;
    height: 1.9rem;
    border-radius: 0.5rem;
    background: linear-gradient(135deg, #3b8de0, #0b5cad);
    color: white;
    font-size: 0.95rem;
    font-weight: 700;
    box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.15);
    transition: transform var(--ft-transition);
}

.navbar-brand:hover .brand-mark {
    transform: scale(1.06);
}

.brand-mark-lg {
    width: 3rem;
    height: 3rem;
    font-size: 1.4rem;
    border-radius: 0.75rem;
}

.navbar:not(.navbar-light) .nav-link {
    color: rgba(255, 255, 255, 0.72);
    border-radius: var(--ft-radius-sm);
    padding: 0.4rem 0.7rem;
    transition: background-color var(--ft-transition), color var(--ft-transition);
    display: flex;
    align-items: center;
    gap: 0.4rem;
    white-space: nowrap;
}

.navbar:not(.navbar-light) .nav-link .fa-fw {
    opacity: 0.8;
    font-size: 0.85em;
}

.navbar:not(.navbar-light) .nav-link:hover,
.navbar:not(.navbar-light) .nav-link:focus {
    color: white;
    background-color: rgba(255, 255, 255, 0.08);
}

.navbar:not(.navbar-light) .nav-link.active {
    color: white;
    background-color: rgba(255, 255, 255, 0.14);
}

.navbar:not(.navbar-light) .navbar-nav {
    gap: 0.15rem;
}

.navbar:not(.navbar-light) .navbar-toggler {
    border-color: rgba(255, 255, 255, 0.2);
}

.navbar:not(.navbar-light) .dropdown-menu {
    border: 1px solid var(--ft-border);
    box-shadow: var(--ft-shadow-lg);
    border-radius: var(--ft-radius);
    padding: 0.35rem;
    font-size: 0.9rem;
}

.navbar:not(.navbar-light) .dropdown-item {
    border-radius: var(--ft-radius-sm);
    padding: 0.45rem 0.75rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.navbar:not(.navbar-light) .dropdown-item:active {
    background-color: var(--ft-primary);
    color: white;
}

.nav-user-avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 1.6rem;
    height: 1.6rem;
    border-radius: 50%;
    background-color: rgba(255, 255, 255, 0.16);
    color: white;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
}

/* Zahl offener Tickets am Menüeintrag "Offen" */
.ft-nav-count {
    min-width: 1.15rem;
    padding: 0 0.35rem;
    border-radius: 0.6rem;
    background-color: #f59e0b;
    color: #1f2937;
    font-size: 0.72rem;
    font-weight: 700;
    line-height: 1.15rem;
    text-align: center;
}

@media (min-width: 992px) {
    .navbar-expand-lg .ft-nav-user {
        align-items: center;
    }
}

@media (max-width: 991.98px) {
    .navbar .navbar-collapse {
        padding: 0.5rem 0 0.25rem;
    }
}

/* ---------- Page body ---------- */

.body-content {
    padding: 1rem 0.75rem 0.5rem;
    flex: 1 0 auto;
    display: flex;
    flex-direction: column;
}

.body-content > div {
    flex: 1 0 auto;
}

.body-content > hr {
    margin: 1.5rem 0 0.75rem;
}

footer {
    letter-spacing: 0.03em;
    color: var(--ft-muted);
    font-size: 0.85rem;
    padding-bottom: 0.5rem;
}

.ft-page-header {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 1rem;
    margin: 0.5rem 0 1.25rem;
}

.ft-page-header h1 {
    margin: 0;
}

.ft-page-header .ft-subtitle {
    color: var(--ft-muted);
    margin: 0.25rem 0 0;
}

.ft-section-title {
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--ft-muted);
    margin: 1.75rem 0 0.75rem;
}

.ft-section-title.text-danger {
    color: #b91c1c !important;
}

.ft-card {
    background-color: var(--ft-surface);
    border: 1px solid var(--ft-border);
    border-radius: var(--ft-radius);
    box-shadow: var(--ft-shadow-sm);
    padding: 1rem 1.15rem;
}

.ft-card .table {
    --bs-table-bg: transparent;
}

.ft-card .table > :not(caption) > * > * {
    padding: 0.6rem 0.85rem;
}

.ft-card .table thead th {
    font-size: 0.78rem;
    font-weight: 600;
    color: var(--ft-muted);
    border-bottom-color: var(--ft-border);
}

/* ---------- Kacheln (Hauptmenü) ---------- */

.ft-tile-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(210px, 1fr));
    gap: 0.85rem;
}

.ft-tile {
    display: flex;
    align-items: center;
    gap: 0.85rem;
    padding: 0.95rem 1rem;
    background-color: var(--ft-surface);
    border: 1px solid var(--ft-border);
    border-radius: var(--ft-radius);
    box-shadow: var(--ft-shadow-sm);
    color: var(--ft-text);
    text-decoration: none;
    font-weight: 500;
    transition: transform var(--ft-transition), box-shadow var(--ft-transition), border-color var(--ft-transition);
}

.ft-tile:hover,
.ft-tile:focus {
    color: var(--ft-text);
    transform: translateY(-2px);
    box-shadow: var(--ft-shadow);
    border-color: #c9d6e6;
}

.ft-tile-icon {
    position: relative;
    flex: 0 0 auto;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2.4rem;
    height: 2.4rem;
    border-radius: 0.6rem;
    background-color: var(--ft-primary-soft);
    color: var(--ft-primary);
    font-size: 1rem;
}

.ft-tile-danger .ft-tile-icon {
    background-color: #fef2f2;
    color: #dc2626;
}

.ft-tile-muted .ft-tile-icon {
    background-color: #f3f4f6;
    color: #4b5563;
}

/* Zahl oben rechts an der Kachel */
.ft-tile-icon-badge {
    position: absolute;
    top: -0.45rem;
    right: -0.55rem;
    min-width: 1.2rem;
    padding: 0 0.3rem;
    border-radius: 0.6rem;
    background-color: #f59e0b;
    color: #1f2937;
    font-size: 0.7rem;
    font-weight: 700;
    line-height: 1.2rem;
    text-align: center;
    box-shadow: 0 0 0 2px var(--ft-surface);
}

/* ---------- Tickets ---------- */

.ft-status-open {
    background-color: #fff1d6;
    color: #a35d00;
}

.ft-status-closed {
    background-color: #dcf3e5;
    color: #1e7b45;
}

.ft-badge-mailbox {
    background-color: var(--ft-primary-soft);
    color: var(--ft-primary);
}

.ft-ticket-table a {
    text-decoration: none;
}

.ft-msg-out {
    background-color: #f3f7fd;
    margin-left: 2rem;
}

.ft-msg-auto_reply {
    opacity: 0.85;
}

.ft-msg-body {
    white-space: pre-wrap;
    word-wrap: break-word;
    font: inherit;
    margin: 0;
}

@media (max-width: 767.98px) {
    .ft-msg-out {
        margin-left: 0;
    }
}

/* ---------- Login ---------- */

.ft-auth-wrapper {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 3rem 1rem;
}

.ft-auth-card {
    width: 100%;
    max-width: 380px;
    background-color: var(--ft-surface);
    border: 1px solid var(--ft-border);
    border-radius: 0.9rem;
    box-shadow: var(--ft-shadow);
    padding: 2rem 1.75rem;
}